After Sales Services

Our Office Experts access machines remotely and provide solutions to 60% of all our requests via phone or written solutions, imposing no financial burden to our valued customers.

As Durma After-Sales Services team, our top priority is to meet 90% of the spare part and consumable demands for our machines through our parts stocks and to ensure that our machines work at high-performance levels continuously by supplying the parts that are not in our stocks in the fastest way.

All services offered to our customers and our original spare parts are provided with a 6-month labour and spare parts guarantee.

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